Product availability and order terms
Xylint currently provides software services and has not listed a released proprietary product for purchase on this website. This page sets a general framework for future products; it does not create a subscription, accept a payment, or promise a release date.
Before a product is sold, its order or checkout must identify the product, provider, licence or plan, price, currency, taxes, supported use, billing period, renewal behavior, and any trial or refund offer. Product-specific terms take priority for that product, subject to mandatory law.
Software licence and ownership
A paid licence grants the right to use the identified software within the scope, duration, user or device limits, and restrictions in the order. It does not transfer ownership of the software or source code unless that transfer is expressly agreed in writing.
You must not resell, sublicense, redistribute, remove ownership notices, or use the software beyond the licensed scope without permission, except where applicable law permits the activity. Third-party and open-source components remain subject to their own licences.
Accounts and authorized users
If a product uses accounts, the customer must provide accurate account information, protect credentials, and manage access for authorized users. An organization’s administrator is responsible for permissions it grants and the lawful use of the service by its users.
Eligibility, age requirements, authentication options, and account-recovery procedures must be described for the actual product. The website’s inquiry form is not a product account or an entitlement to access unreleased software.
Billing, trials, and renewals
Charges are those disclosed in the accepted order. A free trial, if offered, must identify its duration, limits, whether a payment method is needed, and whether it converts to a paid plan. Renewal and cancellation rules must be visible before purchase.
Unless the relevant product terms or law provide otherwise, paid digital access and active subscription periods are generally non-refundable. Cancellation stops future renewal according to the stated deadline and procedure. It does not automatically refund an already active period. Billing errors and mandatory remedies are handled under the refund policy and applicable law.
Customer data and integrations
Customers retain rights in the data and materials they provide. They must have the permissions needed for processing and use. The product privacy notice or data-processing agreement must explain the processing role, providers, retention, export, and deletion arrangements for the actual service.
Connecting an external service authorizes only the access described by that integration. The customer is responsible for the external account and its permissions. Third-party availability, pricing, or interface changes can affect an integration.
Availability, updates, and support
Service levels, support hours, response commitments, backups, recovery objectives, and supported environments apply only when stated in the product offer or accepted agreement. A general product description is not an uptime or incident-response guarantee.
Software may be updated for security, reliability, compatibility, or functionality. Material changes affecting a paid commitment must be handled according to the accepted terms and applicable law. Preview or beta features should be identified and may be subject to different availability and support conditions.
Ending access and legal terms
The applicable product terms should explain what happens when a licence expires, a subscription ends, or access is suspended for a material breach. Customers should use any available export tools and the stated retention arrangements before ending a service. No general data-export or retention period is promised for an unreleased product.
The acceptable-use policy, privacy notice, refund policy, and relevant provisions of the terms of service apply where incorporated into the product offer. Indian law and the lawful dispute-resolution provisions of the accepted agreement govern the relationship, without excluding mandatory statutory rights. For questions, email [email protected].