Scope and agreement
These terms apply to the Xylint Technologies website and the general use of its business contact channels. Xylint is based in Hyderabad, Telangana, India. By using the website, you agree to use it lawfully and in accordance with these terms.
A website inquiry, discussion, estimate, or proposal does not by itself create a software-delivery contract. A project begins under an accepted written statement of work, proposal, service agreement, or order that identifies the parties, scope, commercial terms, and responsibilities.
Which terms apply
A signed project agreement takes priority for the engagement it covers. Product-specific order terms govern a purchased software licence, subscription, or hosted service. These website terms apply where they are relevant and do not conflict with the more specific agreement.
Nothing in these terms, the refund policy, or product terms removes a right or remedy that cannot lawfully be excluded. Mandatory consumer protections and other applicable requirements prevail over inconsistent wording.
Services, scope, and change requests
An engagement may cover software development, web development, mobile applications, AI and automation, product engineering, consulting, integration, maintenance, or related work expressly included in the agreed scope. Deliverables, supported platforms, acceptance criteria, dependencies, and exclusions should be recorded in that scope.
Additional features, integrations, content, revisions, migrations, deployment environments, or support requirements may change cost or timing. Changes must be agreed in writing. Estimates depend on the information available and are not a guarantee of an outcome outside the accepted scope.
Client responsibilities
The client is responsible for providing accurate requirements, timely decisions, necessary access, approvals, and materials it has the right to use. The client must identify regulatory, security, accessibility, data-residency, and industry-specific requirements before they affect design or delivery.
Delays in inputs, third-party approvals, credentials, licences, or feedback may affect the schedule. Credentials and sensitive information must be shared through agreed secure channels, not public website forms. Each party remains responsible for the legal permissions applicable to information it supplies.
Fees, taxes, and third-party costs
Fees, currency, invoicing milestones, payment dates, and applicable taxes are specified in the accepted proposal or order. Hosting, domains, paid APIs, app-store charges, software licences, and other third-party costs are included only when the agreement says so.
Payment for completed work, commenced discovery or consulting, agreed milestones, reserved capacity, and committed third-party costs is generally non-refundable as explained in the cancellation and refund policy. Non-payment may result in a pause in work or access after appropriate notice, subject to the engagement and applicable law.
Reviews, acceptance, and support
A project agreement should state how deliverables will be reviewed, what constitutes acceptance, and how defects will be reported and assessed. A request for new functionality is different from a defect against agreed acceptance criteria.
Maintenance, monitoring, incident response, backups, upgrades, training, source-code handover, and service-level commitments are provided only to the extent included in the written engagement. Deployment or delivery alone does not create an unlimited obligation to provide future changes or support.
Intellectual property
Ownership of custom deliverables and the timing of any transfer or licence must be stated in the project agreement and may depend on full payment. Xylint retains its pre-existing tools, methods, reusable components, know-how, and materials unless expressly assigned in writing. The client retains rights in the materials it supplies.
Open-source software and third-party components remain subject to their respective licences. Brand assets, project images, and website content belong to Xylint or their respective owners. Display of a client project does not transfer rights in that client’s brand or content. Do not copy or commercially republish protected material without the necessary permission.
Confidentiality, data, and AI features
Confidentiality obligations, permitted disclosures, and any data-processing instructions should be agreed before confidential or regulated information is exchanged. The privacy policy explains the public website’s information practices. Client-system processing may need separate terms.
AI-enabled features can produce incomplete or inaccurate results. Their intended use, evaluation, human review, provider dependencies, and data permissions must be agreed for the engagement. AI output must not be treated as a guaranteed factual, legal, medical, financial, or other professional determination.
Acceptable use and external services
Do not use the website, a product, or a service for unlawful activity, unauthorized access, malware, fraud, abuse, infringement, or interference with other users. The acceptable-use policy provides further detail.
Linked websites and third-party platforms operate independently. Their availability, content, pricing, rules, and functionality may change. Xylint is responsible for its agreed work, not for guaranteeing the uninterrupted operation of every external provider. Future-product descriptions are intentions, not an offer of a released product or a guaranteed release date.
Warranties and liability
Services are provided according to the written engagement and applicable law. Unless a specific commitment is agreed, the website does not promise uninterrupted availability, error-free software, a particular business result, regulatory approval, or complete protection from security incidents.
To the extent permitted by law and subject to the applicable written agreement, Xylint is not liable for indirect or consequential losses such as lost profits or lost business opportunities. Aggregate liability for an affected engagement is limited to fees paid to Xylint for the affected service during the twelve months preceding the event giving rise to the claim.
These limitations do not exclude fraud, wilful misconduct, or any liability, statutory consumer remedy, or other obligation that cannot legally be excluded or limited. They do not replace a different liability arrangement expressly accepted in the written engagement.
Suspension, termination, and cancellation
An engagement may end in accordance with its written terms. Cancellation does not cancel payment obligations for work performed, accepted milestones, reserved resources expressly agreed to, or non-cancellable commitments. Any agreed handover is subject to the engagement, outstanding amounts, intellectual-property rights, and applicable law.
Access may be restricted to address a security incident, unlawful activity, material misuse, or a material breach. Where reasonably possible and lawful, notice and an opportunity to resolve the issue will be provided. Refund questions are assessed under the cancellation and refund policy.
Governing law and resolving concerns
Indian law governs these terms. Subject to mandatory law and the jurisdiction of competent consumer or statutory forums, the courts at Hyderabad, Telangana, India have jurisdiction over disputes concerning these website terms. A written engagement may specify a lawful dispute-resolution procedure for that engagement.
Contact [email protected] with the relevant project, invoice, product, or page details so that we can understand and try to resolve the concern. This request to contact us does not prevent you from using a statutory remedy or require you to give up a legal right.
Updates and contact
The version date at the top identifies the current website terms. Changes apply prospectively unless a different approach is required by law or agreed in writing. An update to this page does not silently amend an existing signed project agreement.
Xylint Technologies · Hyderabad, Telangana, India · [email protected] · +91 8499083307.